Business Administration Course Overview
Business Administration NVQ Level 2
This qualification is suitable for those individuals who are employed as secretaries and administration assistants. Administration NVQ's improve personnel practices resulting in significant cost savings, improved performance and higher productivity.
Structure of the NVQ
To achieve the NVQ, a candidate must complete 5 units which include 2 mandatory units and three optional units.
Mandatory Units:
- Carry out your responsibilities at work
- Work within your business environment
Optional Units:
- Ensure your own actions reduce risks to health and safety
- Manage customer relations
- Manage diary systems
- Organise business travel and accommodation
- Deal with visitors
- Process customer financial transactions
- Operate credit control procedures
- Store, retrieve and achieve information
- Research and report information
- Organise and support meetings
- Use IT systems 2
- Use IT to exchange information 2
- Word Processing software 2
- Spreadsheet software 2
- Database software 2
- Presentation software 2
- Specialist or bespoken software 2
- Use a telephone system
- Operate office equipment
- Prepare text from notes
- Prepare text from shorthand
- Prepare text from recorded audio instructions
- Produce documents
- Work effectively with other people
- Calculate critical dates for sentences
- Make administrative arrangements for the appearance individuals at court
- Make administrative arrangements for the movement of individual outside the custodial establishment
- Administer documentation for the appeals process
- Administer personal money for individuals in custody
- Prepare documentation to help authorities decide the conditions on which to release individuals from custody
- Contribute to maintaining security and protecting individual's rights in the custodial environment
Additional national occupational standards
- ensure your own actions support the equality, diversity, rights and responsibilities
How is it delivered?
The NVQ is competence based. This means that it is linked to a person's ability to competently perform a range of tasks connected to their work. As such, there is no specific timescale for achievement.
Trident assigns each candidate a personal assessor, who will deliver the qualification at the candidate's workplace. A portfolio of evidence is built up that shows how the candidate has demonstrated competence across all units over a period of time. The portfolio is passed through Trident's quality processes and Internal Verifier to ensure all requirements have been met. Candidates are also welcome to use the facilities and support available at Trident's training premises.
Trident offer e-learning opportunities through this qualification, enabling candidates to build an online portfolio of evidence. This increases the flexibility of assessments and the speed in which competence can be proved.
