Using Outlook

Using Outlook

This event is being delivered by St Helens Chamber of Commerce

Learn to make the best use of email software to safely and securely send, receive and store messages. On completion of this course you will be able to understand and use a range of basic e-mail software tools.

Delegates will learn how to:

  • Use e-mail software tools and techniques to compose and send messages
  • Attach files to e-mail messages and send
  • Identify how to stay safe and respect others when using e-mail
  • Use an address book to store and retrieve contact information
  • Follow guidelines and procedures for using e-mail
  • Identify when and how to respond to e-mail messages
  • Identify what messages to delete and when to do so
  • Organise and store e-mail messages
  • Respond appropriately to common e-mail problems

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