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15th Mar 2023 / 10:30 am - 4:00 pm

Service Community: Real Conversations with Real People about all that is ‘Service in Industry’

Location: The University Of Liverpool - Management School Chatham Street Liverpool L69 7ZH

Free (Members)

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By: University of Liverpool Management School


Real Conversations with Real People about all that is ‘Service in Industry’.

Agenda

10.30 Meet for coffee

11.00 Introduction from our host Chris Raddats, Liverpool University Mngt School

11.15 “Customer Value is Everything” Gareth Jones Ovivo Water

12.00 The Trusted Advisor in practice; Ian Barnes, Pitney Bowes

12.45 Light Lunch

13.45 Contrasting Service from Water utilities to Tech companies: Julian Mosquera, Bearing point

14.30 Break

14.45 Breakout Group Discussions on ‘What makes for effective Service Sales’

15.30 Panel Discussion “How Service can help companies through Turbulent Times

(Chris Raddats, Julian Mosquera & Ian Barnes)

1600 Meeting End

Joining Instructions will be sent 7 days before the event