6-month fixed term contract – 31st March 2026

Salary: £30,000 per annum

Location: Liverpool City Centre

This is a key account management position, focused on building strong, productive relationships with employers and stakeholders to ensure the skills system reflects real business needs.

You will work closely with employers, training providers, academic institutions and partners across a range of industry sectors. The role offers the opportunity to make a direct impact on how local businesses access the talent and skills they need to grow.

Key Responsibilities

• Deliver targeted employer engagement activities, including 1:1 meetings, sector forums and presentations to business audiences.
• Support the LSIP team in designing, implementing and monitoring the business engagement plan.
• Collaborate with training providers and academic institutions to strengthen employer-led approaches to skills.
• Work with the wider Chamber team to secure employer involvement in LSIP activities and campaigns.
• Identify opportunities for joint initiatives with stakeholders to advance the region’s skills agenda.
• Maintain accurate, up-to-date records of business engagement using the Chamber’s CRM, ensuring purposeful communication with employers.
• Promote LSIP activity, milestones and impact through social media and wider communications channels.
• Support coordination across the LSIP and Chamber management teams to align activity, share insights and maximise opportunities for collaboration.
• Represent the Chamber and LSIP professionally at external meetings and events, acting as a strong advocate for business-led skills development.
• Undertake additional duties as required to ensure the successful delivery of LSIP objectives and support the Chamber’s wider growth strategy.

Person Specification
Essential skills and experience

• Strong relationship-building and account management skills, with the ability to engage confidently with employers at all levels.
• Experience in business engagement, stakeholder management, or partnership working (for example in skills, education, business support, or economic development).

• Excellent communication skills – able to listen, understand employer needs, and present ideas clearly in meetings, presentations and written formats.
• Organised and detail-driven, with the ability to manage multiple activities, maintain accurate records, and meet deadlines.
• Confident user of CRM systems and digital tools to track engagement and support effective communication.
• A collaborative approach, able to work effectively across teams and with external partners.
• Self-motivated and proactive, with the ability to spot opportunities and follow them through.

Desirable skills and experience

• Knowledge of the skills and training landscape, including Further Education, apprenticeships, or workforce development.
• Experience of working in or with membership organisations, chambers of commerce, or employer networks.
• Familiarity with Liverpool City Region’s business and sector landscape.
• Strong social media and communications skills to help promote engagement activity.

Personal attributes

• Professional, credible and able to act as a trusted representative of the Chamber.
• Enthusiastic and adaptable, with a positive “can-do” approach.
• Passionate about supporting business growth and improving opportunities for people in the region.

If you have the experience and/or the potential required to be successful in this post, please send a CV (maximum 2 sides of A4) along with a covering letter (maximum 2 sides of A4) to Melissa Healy, Office Manager at Melissa.healy@liverpoolchamber.org.uk  by 12.00 noon on Friday 3^rd October. Please ensure that you explain within your application how you meet the requirements of the Person Specification for the role.