MHA Moore and Smalley’s 9th Benchmarking Report considers data from 2021 as well as survey responses from across country.
Executive summary
The data featured in this report includes part of a year when the country was still working in lockdown during the original outbreak of the COVID-19 pandemic. In some firms it will therefore represent how well the business dealt with the transfer to working from home, how soon offices reopened, what changes were forced upon those legal practices and what strategic decisions were made.
Across the legal sector there is optimism for 2022; there is new work flowing in across all disciplines and a growing demand for legal services. Efficiencies have been taken from the COVID-19 pandemic and these will continue to be incorporated into future working practices.
However, a critical issue is staffing the demand for work. Higher salaries, inflationary pressures and competition for staff will get harder in 2022. Firms will need to do more to retain their staff and look at ways to compete in the recruitment market in order to grow.
Click here to see the key findings and download the full report below.