5 minutes with...

Andy MacGregor, Managing Director of BT Local Business

Posted by Liverpool and Sefton Chambers of Commerce

Fri 11th, May

Introduce yourself – name, where do you sit in the business, and what does the business do?

Hi, my name is Andy MacGregor and I have been running the BT Local Business for Liverpool Chester and North Wales for over 15 years now, our business and employees purely works for BT and is responsible for sales to businesses with less than 100 Employees. We have a team of 35 people with various roles in the company – Business Development Managers calling customers re upgrades at the exchanges, Account Managers for the larger accounts, Field Specialists and a Support Team that interface with the bigger BT.

What changes would you like to see to improve or develop your sector?

With the need for a reliable internet connection becoming more and more important every day, I am very enthusiastic about the moves being made towards the integration of 4G technology and traditional internet access. For SME’s this really helps provide resilience and can assist in far reaching places. My view would be that it would be great to see more internet connectivity using 4G technology as a back-up and therefore less risk of loss of service to businesses.

What does a typical working day look like?

Breakfast with my family, Office for 8.30, Generally I have 1 or 2 appointments in a day as well, and then back to the office, leave at 6.30 on a good day and home for tea.

What advice would you give your teenage self?

Embrace technology and look at the future, don’t do what others are doing, look at emerging technology and look to start a company in what is not yet happening. Some people may use the term “ride the wave”, however now a days I think being in business with changing technology is already like a series of technological waves, so I think it’s better to “create the wave”.

Where would we find you on your day off?

I have to juggle my love of cycling and golf with family pursuits..!

What is the best advice you have been given in your career?

I think the best advice was “you are only as good as your team” and looking at the highs and lows of my career that is definitely the case, great people equal great results and when you have them that makes work so much easier.

Who is your role model in business?

This is hard, I love different people at different times, I have found that most of my best inspiration has come at training events and just reading blogs.

Why choose Liverpool City Region?

If I am honest Liverpool folks may term myself as a southern softy having come from the West Country and then London, however I met my wife and moved up here 18 years ago and I am pleased to say that I would never leave the area. I think Liverpool and the north west are amazing, with the Lakes up the road and North Wales a short trip away we are blessed to live and work where we do.


BT Local Business is hosting our next Meet & Eat on Tuesday 22nd May at Malmaison. Click here to book your place and learn about the 'Future of Business'.


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