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HMS awarded R&M deal worth £450 million

One of the North West’s fastest growing contractors, HMS, has signed a new £450 million repairs and maintenance contract with leading housing group, Torus.

Part of Torus’ £1.2 billion Repairs and Maintenance Framework, HMS has been appointed to deliver a variety of reactive repairs and planned maintenance activities to Torus’ 40,000 homes for at least the next three years.

The First Call Off Contract from the framework, HMS will deliver a range of Asset Management Services to Torus’ property portfolio across the Liverpool City Region, Cheshire East and West, Wirral, West Lancashire and Wigan, HMS will head up a number of workstreams, including Responsive, Vacant home property repairs and Planned Maintenance, Facilities Management, Gas and Electrical Servicing and Estate Services.

Expanding on HMS’ existing partnership with Torus, this latest iteration of its Repairs and Maintenance service will see the team continue futureproofing homes and creating safe, secure properties and neighbourhoods thanks to increased funding into the creation of a bigger network of tradespeople, suppliers and apprenticeships.

Paul Worthington, Managing Director of HMS, said:

“It’s fantastic to continue our work with Torus and act as their preferred supplier of all repairs and maintenance services. Being able to expand on the services we have delivered for the Group over the past three years is something we’re excited to continue as we have already recorded several successes for Torus and their customers over the years and know we are able to further exceed expectations.

“Quality is central to how we deliver, as we constantly learn, improve and collaborate to ensure that Torus customers influence the repairs and maintenance services they ultimately receive. This iterative approach to delivery has seen us effectively mobilise multiple workstreams and grow alongside the Group, acting as a single provider of a number of vital services.”

Continuing, Chief Operating Officer at the Torus Group, Cath Murray-Howard, said:

“HMS have a great track record of delivering for our customers and we have numerous examples of how the team has gone above and beyond to support our communities. Their dedication to each one of our customers and our wider communities is evident and along with their passion for delivering award-winning services makes them the perfect delivery partner.

“As a Group, Torus is committed to investing in its properties and ensuring every one of our tenants live in a safe, secure and well-maintained home – one that they and us at Torus can be proud of – so the launch of this framework and renewed partnership with HMS is something to be celebrated, having already seen so much progress to date, and we’re thrilled to begin works and see our investment come to life in the new Financial Year.”

HMS will commence delivery of the new Repairs and Maintenance contract in April 2023 and the increased investment in all workstreams will see numerous career opportunities available for residents within our community.

To find out more and stay up to date with current vacancies, please visit the HMS website.