Connect builds new website for leading charity

Thu, September 14th, 2017

The site makes it easier for families with disabled children to receive help

Award-winning digital technology agency, Connect has built a new responsive website for Contact (formerly Contact a Family) to make it easier for families with disabled children to reach out for help.

The refreshed site enables parents and carers to get advice and support, browse up-to-date information on hundreds of medical conditions, download resources and connect with other families via support groups and a popular online community.

A focus on local support allows families to find help in their nearby area, with information on healthcare services, education and childcare bolstering the site’s one-stop-shop approach.

To complement the site’s accessible design, Contact has published several new-look guides and factsheets and a free resource, The Helpful Guide for Families with Disabled Children, which is filled with everything families need to know, when they don't know where to turn for help. Imagery is used throughout to highlight intimate insights into family life and one-to-one moments.

Contact’s Chief Executive Officer, Amanda Batten explains the decision to refresh the website:

“This is an exciting time for us as a charity. With a new identity, we are determined to reach out to more families and are ambitious about what we can achieve. We have made these changes to help us reach more families as soon as they need us and to highlight the wide variety of work we do.

“We worked closely with families to develop our clearer, simpler and more accessible look. We hope this makes it easier for families to find the information they need and makes it clear that Contact are here - just like we always have been.”

Connect’s joint Managing Director, Janet Symes added:

“It is wonderful to be working with Contact on their new website. We have a rich history with the charity, having designed and built their award-winning SENDirect service. We hope the site’s new look and feel will allow Contact to achieve their goal of reaching families when it matters most.”

Connect is a multi-award winning digital technology agency based in Liverpool.

They offer a wide range of design, development and data solutions, and their clients include DVLA, HM Treasury, Serious Fraud Office, Ministry of Justice, Cardiff University, the UK Space Agency and several NHS Trusts.

For more information, visit, or contact Sam Mooney on 0151 282 4321 or at

Contact supports families with disabled children across the UK.
They bring families together to support each other and help families to campaign, volunteer and fundraise to improve life for themselves and others.

For more information, visit

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Connect Internet Solutions Ltd

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