5 minutes with...

Robbie Spear, Specialist Insurance Manager at Novo Incident Management

Posted by Liverpool and Sefton Chambers of Commerce

Mon 10th, Dec

Introduce yourself – name, where do you sit in the business, and what does the business do?

Robbie Spear, I’m part of the Management team at Novo. We specialise in incident management and insurance broking for electric and prestige/performance vehicles, as well as personal insurances for High Net Worth individuals. We offer a unique and exclusive insurance policy for Teslas and we currently insure more of these vehicles than any other insurance broker in the UK. We’ve been trading now for a little over 12 months and recognition of our services and subsequent growth has been rapid – our workforce has grown from four to eleven in the same period and in the summer, we signed a five year lease on new premises at Princes Dock.

What changes would you like to see to improve or develop your sector?

Wider and swifter adoption of technology, such as apps, ‘click & buy’ and internet hosted pricing (this allows insurers to change their pricing almost immediately based on changes in certain risk factors)

What does a typical working day look like?

There’s no such thing!

What advice would you give your teenage self?

You can never please everyone, so stop trying to. Oh, and buy property!

Where would we find you on your day off?

Ideally, on the golf course

What is the best advice you have been given in your career?

Always follow up on your promises – if you say you’re going to do something, do it.

Who is your role model in business?

Ricardo Semler – a Brazilian businessman & entrepreneur. His story is too long to tell here; Google him!

Why choose Liverpool City Region?

We’re from the region, we’re proud of that fact and we’re passionate about it. You can feel that the City region is buzzing and business is getting done here. The world is a much smaller place than it was even 15 years ago, we can conduct business with the world from our home city, what could be better?!?

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