Introduction of Key Worker Timetable at TransPennine Express

Fri, March 20th, 2020

A letter from Liz Collins, Interim Managing Director of TransPennine Express...

Dear All,

Introduction of Key Worker Timetable at TransPennine Express

I am writing to advise that from Monday 23 March 2020, TransPennine Express and other train operators will introduce a Key Worker Timetable, to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The national move to a Key Worker Timetable, as agreed with the UK Government, balances current significantly reduced levels of demand with the need to reduce the number of people required to run the network, which will help to ensure there are enough people to keep services running over the coming weeks and months.

The Key Worker Timetable will come into effect this Monday and will remain in place until further notice, though service levels will be kept under regular review. People needing to travel on this coming Monday and beyond should check their train times from midday on Sunday via our website or on the day with However, due to the rapidly evolving situation, some of our trains may continue to be subject to short notice changes or cancellation so it is essential that people continue to check the status of their train before they travel. We have provided with this letter the planned timetables and in summary the new train service frequency pattern will be:

1. South TransPennine Route:

• two hourly Cleethorpes – Manchester Piccadilly; o Calling at Cleethorpes, Grimsby Town, Habrough, Barnetby, Scunthorpe, Doncaster, Meadowhall, Sheffield, (Dore & Totley in AM/PM peaks only), Stockport and Manchester Piccadilly o Change at Manchester Piccadilly for Manchester Airport o 6 carriage class 185 in operation;

2. West Coast Anglo Scottish:

• Edinburgh Waverley – Preston calling all stations (Edinburgh Waverly, Edinburgh Haymarket, Lockerbie, Carlisle, Penrith, Oxenholme, Lancaster and Preston) with some minor retiming plus;

o a morning and evening peak into / out of Glasgow Central and Motherwell (which also provides the connection into Edinburgh Waverley in the morning peak); o a morning and evening peak services into / out of Manchester; o Change at Preston for services to Manchester/Liverpool and Manchester Airport o The direct Liverpool Lime Street to Glasgow service will be suspended • 5 carriage Nova 2 trains will operate these services; • To note o We understand Avanti West Coast are planning to operate a reduced London Euston – Glasgow Central service, calling at all stations between Preston and Carlisle, with limited calls at Lockerbie and Motherwell. Please check with Avanti West Coast for further details. o We understand Northern are planning three trains each hour between Preston and Manchester. Please check with Northern for further details.

3. North TransPennine route:

• Liverpool Lime Street – York hourly, with opposite hours going forward to Newcastle and Scarborough; • Hourly Liverpool Lime Street - York calling at Lea Green, Newton-le-Willows, Manchester Victoria, Stalybridge, Huddersfield, Dewsbury, Leeds, Garforth and York. o At York this will extend to Scarborough every two hours calling at Malton and Seamer; o On the other hour this will extend to Newcastle calling at Thirsk, Northallerton, Darlington, Durham and Chester-le-Street; o Newcastle – Liverpool Lime Street is operated by a five carriage Nova 1 train o Scarborough – Liverpool Lime Street is operated by a five carriage Nova 3 and/or a six carriage class 185 train; o Change at Manchester for Manchester Airport • Leeds – Hull service every two hours with additional services in the AM/PM peaks; o Calling at Leeds, Garforth, South Milford, Selby, Brough and Hull o Operated by a six carriage class 185 train; • Manchester Piccadilly – Leeds service every hour; o Calling at Manchester Piccadilly, Stalybridge, Mossley, Greenfield, Marsden, Slaithwaite, Huddersfield, Deighton, Mirfield, Ravensthorpe, Dewsbury, Batley, Morley, Cottingley and Leeds o Operated by a six carriage class 185 train; • Edinburgh – Morpeth – Newcastle two services each way per day o Five carriage Nova 1 train in operation • One morning and evening peak service between Redcar Central – Middlesbrough – York; o Calling at Redcar Central, Middlesbrough, Thornaby, (Yarm or Darlington subject to route train has to take), Northallerton, Thirsk and York o Three carriage class 185 in operation o Off peak connectivity to/from York/Leeds/Manchester provided at Darlington to and from Teesside via Northern services

Wherever possible we have ensured that early morning and late evening services, relied on for getting key workers to and from their place of work, remain in the timetables and we ask for your support in communicating this new timetable widely through your communication channels.

Also, in line with UK Government guidance on social distancing, catering on TransPennine Express services has been suspended until further notice in both first and standard class. Customer Hosts have been redeployed to assist customers at stations.

For additional information on how we are responding to the Coronavirus, we have a dedicated page on our website providing the latest information for customers on the additional cleaning measures and ticket refund/exchange policies we have in place. The web link for this page, which will be continually updated as this situation develops, is:

If you have any queries regarding this message, please do not hesitate to contact our Regional Development Managers: Graham Meiklejohn on or Lucja Majewski-Kent on

Yours sincerely,

Liz Collins

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